Privacy Policy
Effective Date: March 2026
1. Introduction
At Myshpol, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.myshpol.com
or make a purchase from our store.
Myshpol is a Canadian-based business serving customers in both Canada and the United States, and we handle personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. privacy standards.
By using our website, you agree to this Privacy Policy.
2. Information We Collect
We collect personal information when you voluntarily provide it, for example when you:
* Create an account or place an order
* Subscribe to newsletters or promotions
* Contact us by email, WhatsApp, or website form
* Participate in surveys or promotions
The personal information we may collect includes:
* Name
* Email address
* Phone number
* Billing and shipping address
* Payment information (processed securely through third-party providers)
Payment details are never stored directly by Myshpol.
3. Automatically Collected Technical Data
When you browse www.myshpol.com
, limited technical information may be collected automatically through cookies and similar technologies, including:
* IP address and device type
* Browser and operating system
* Pages visited and time spent on the site
* Referring website or search terms
This information helps us improve website performance and customer experience.
4. How We Use Your Information
We use your personal information to:
* Process and deliver orders
* Provide order updates and customer support
* Improve our website and services
* Send promotional messages (only if you opt in)
* Prevent fraud and maintain security
Your information is used only for these purposes.
5. Sharing of Information
We may share limited information with trusted service providers who help us operate our business, including:
* Shipping providers
* Payment processors
* Website and analytics providers
* Advertising and marketing partners
These providers may only use your information to perform services for Myshpol.
Myshpol does not sell personal information.
6. Cookies and Tracking
Our website uses cookies and similar technologies to:
* Remember your preferences
* Improve site performance
* Track shopping cart activity
* Provide relevant advertisements
You can disable cookies in your browser settings, but some website features may not function properly.
For more details, please see our Cookie Policy.
7. Access, Correction, and Deletion
You may request to:
* Access your personal information
* Correct inaccurate information
* Delete your personal information where permitted by law
You can also manage your account information by logging into your account.
To make a request, contact us at:
support@myshpol.com
If you unsubscribe from marketing emails, you may still receive order-related messages.
8. Data Security and Retention
We use Shopify’s secure platform and SSL encryption to protect your information.
Personal information is stored securely and retained only as long as necessary for business or legal purposes.
9. Links to Other Websites
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices of external websites.
We encourage you to review their privacy policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always appear on this page with a revised Effective Date.
Continued use of the website means you accept the updated policy.